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Helpful Room Hints

Updated Touch10:

The Touch10 in this room is a bit more updated than normal. The layout and visuals of the panel may be different, but it functions the same.

Known Issues

If rear site monitor does not power on from the touch panel, turn on with the Sharp remote (located in drawer) or turn on by hand.

We've come across the issue of either the projector or facilitator monitor showing on a grey screen instead of the content or sites. To fix this issue, a codec restart may be necessary

If this problems occurs, test to see if you are receiving video on all of your displays (the TV monitors, the Projector, and the Facilitator monitor). You can do this by quickly sharing some form of content (like the PC). If you see either the content or broadcast on the displays, you are good to go. If you only see a grey screen on one of the displays, Start up a Chat and let us know.

It is important to remember that you'll sometimes the grey screen happens when no content is being shared or recieved. During Site Checks, please double check to see if the content appears, and if you do not see it, confirm with the origination site and/or the other participants if they can see the content.

PLEASE TEST THIS BEFORE THE START OF EACH OF YOUR CLASSES IN THIS CLASSROOM. Start up a chat as soon as you discover the issue and we will walk you though how to fix the issue or we will come and help.