Troubleshooting Hub

Classroom Information

Select a room below to learn more about it (known issues, 360 photos, map, etc.)

Our Facilitators

We have an experienced and friendly team. Don't know how to do something? Reach out and ask one of these friendly faces!



 

 

 

Training Resources

Training guides, explanations, and more!

Zoom
 
Zoom Rooms
 
Kaltura Recordings
 
Touch 10 Rooms
 
Classroom Equipment
 

Facilitator Manual
 
Classroom Software
 

Connecteam Walkthrough
 

Troubleshooting Resources

Self troubleshoot issues using the resources below. For urgent issues, always feel free to start a chat.


Emergency Preparedness

Help better prepare yourself for different emergencies, such as Fires, Earthquakes, and what to do in a medical emergency

FAQ's

Here are some of our most Frequently Asked Questions:

How do I work the lights in the DE Building?

What should I do if my class gets out early?

How do I get host access in my class's Zoom call?

What's the code for the Material Box? (find the 'Access Codes' announcement)

How do I proctor an in class exam?

What do I do for breakout rooms?

How do I start a Zoom recording for my class?

I'm missing slack notifications, how should I set my notifications?